RESPONSIBLE GAMING  ·  21+

Responsible Gaming Commitment
from 879bd

Play with enjoyment, stay within your limits. 879bd is always committed to providing you with a safe and healthy gaming experience.

Our Policy

Why is responsible gaming important?

Online gaming is a form of entertainment — but only when enjoyed in a controlled and planned way. 879bd believes that responsible gaming is not just a matter of rules; it is our ethical commitment to our players.

Many players across Bangladesh join our platform for entertainment. We want to make sure that entertainment never becomes a burden. That is why we provide deposit limits, self-exclusion, time-out, and supportive tools that keep you in control at all times.

The core message of responsible gaming is — play for fun, not as a primary means of earning money. Never place more bets trying to recover money you have lost.

Responsible gaming at 879bd is not an optional feature — it is part of our core policy. You can reach out to our 24/7 live chat support at any time to seek assistance.

21+

For players aged 21 and above only. The minimum age to open an account and play at 879bd is 21. Access by minors is strictly prohibited.

Protective Tools

Our features to keep you safe

879bd provides these tools to keep you safe — free of charge, at any time.

Set Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies when increasing a limit.

Time-Out Feature

Need a short break? Use the time-out feature to temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period you will not be able to log in to the platform.

Self-exclusion

If you need a longer break, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. Once self-exclusion is activated, it takes effect immediately.

Set Bet Limits

Set a limit on the amount of a single bet to avoid the risk of losing too much at once. This feature helps you place each bet mindfully and keeps you from placing large bets on impulse.

Session Time Limits

Decide in advance how long you will play in one sitting. Once the set time has passed, the system will automatically alert you. Session limits are highly effective in building healthy gaming habits.

24/7 Support

If you have any concerns about gaming, contact our Bengali live chat support — any time of day or night. Our trained team is always ready to guide you in the right direction.

Problematic Gaming

Recognise the warning signs

Ask yourself the questions below. If one or more answers are "yes", it may be time to seek help.

  • Are you placing increasingly larger bets to try to recover money you have lost?
  • Do you want to stop gaming but find you cannot?
  • Are you hiding your gaming from family or friends?
  • Is gaming causing difficulty with everyday expenses or repaying debts?
  • Do you feel restless or anxious when you are not gaming?
  • Are you spending more time gaming instead of giving time to work, study, or family?
  • Are your losses far greater than your wins, yet you still cannot stop?
Healthy Habits

The golden rules of safe gaming

Set a Budget

Set a fixed budget each month for gaming and never exceed that limit. The minimum deposit at 879bd is ৳200 — start small.

Take Breaks

Do not play for long stretches at a time. Take regular breaks, spend time with your family, and give attention to other forms of entertainment as well.

Treat It as Entertainment

Do not think of gaming as a source of income. It is a form of entertainment — just like watching a film or enjoying a cricket match.

Do Not Play on Emotion

Avoid gaming when you are feeling frustrated, angry, or under stress. You can only make mindful decisions when you are in a good state of mind.

Step-by-Step Guide

How to use protective tools

Log in to your 879bd account and follow the steps below.

1

Log In to Your Account

Access your account from the 879bd Login page using your username and password.

2

Go to Account Settings

Click the profile icon in the top right corner and enter the "Account Settings" or "Responsible Gaming" menu.

3

Select Your Preferred Limit

Choose whichever you need — deposit limit, bet limit, session time limit, or time-out — and set the amount or duration.

4

Confirm

Save the limit — it will become active immediately. Reducing a limit is instant; a request to increase one takes 24 hours.

5

Contact Support for Self-Exclusion

For self-exclusion or permanent account closure, submit your request directly through our 24/7 live chat support — the team will assist you through the entire process.

Minor Protection

Protecting minors

879bd is for players aged 21 and above only. Age is verified at the time of account registration, and proof of age may be requested in cases of doubt.

If there are minors in your household who use your device, always log out of your account and keep your password secure. Using parental control software will provide an additional layer of protection.

  • Log out of your account after every gaming session.
  • Never share your login details with anyone else.
  • Keep a passcode or biometric lock active on your device.
  • Keep your payment apps (bKash, Nagad, Rocket) secured with separate PINs.
Support Centre

Ways to get help

Do not face gaming problems alone — reach out to us.

Live Chat Support

Bengali live chat available around the clock. You can discuss any responsible gaming matter — in complete confidence.

Email Support

[email protected] — you can also send your concerns or self-exclusion request by email. We respond promptly.

Account Limit Request

If you have trouble setting a limit, let us know via live chat — we will activate the necessary limit on your account immediately.

Frequently Asked Questions

Questions about responsible gaming

Yes, reducing or setting a new deposit limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period — this protects you from making decisions in the heat of the moment.

A time-out is a temporary break — up to a maximum of 6 weeks. Once this period ends, you can access your account again automatically. Self-exclusion, on the other hand, is a long-term or permanent option — you can close your account for a minimum of 6 months or permanently. Promotional emails and notifications are also paused during self-exclusion.

The minimum age to play at 879bd is 21. Age is verified during account registration and through the identity verification process. If anyone under 21 attempts to open an account, it will be declined and any deposited funds will be returned.

Yes, any balance remaining in your account at the time of your self-exclusion request will be arranged for withdrawal. The minimum withdrawal amount is ৳1,000 and the process is typically completed within 1 hour. Contact our live chat support for more details.

Self-exclusion is normally requested by the account holder themselves. However, if a family member believes someone is affected by a gaming problem, please contact our live chat directly — we will consider the situation and do our best to provide every possible form of support.

Yes, completely free. Deposit limits, bet limits, session time limits, time-out, and self-exclusion — all of these features are provided by 879bd at no cost. Using them has no negative impact on your account.

Play with enjoyment, stay within your limits

Enjoy gaming responsibly. Browse our FAQ to learn more, or go ahead and start playing.